AI for Small Business

The problem

Small business owners often handle marketing, customer support and admin work themselves, with no dedicated team and limited time to learn new tools.

Recommended approach

Start narrow: pick the single most time-consuming task (often marketing content or customer replies) and apply AI there before expanding. Canva's AI design features and a general chatbot for copy cover most day-to-day marketing needs affordably. For customer support, drafting replies with a chatbot before sending keeps a human in the loop while saving drafting time. Notion AI is useful if you're already using Notion to run the business, since it works directly against your existing notes and plans rather than a separate blank chat window.